Ordering

对于由此给您带来的不便，我们深表歉意，但我们无法修改现有订单。不过，如果您的订单尚未处理，我们的客服团队将乐意协助您取消订单，之后您可以重新下单。请 在12小时内使用订单购买者的邮箱地址联系我们  ，并提供您的 订单号， 以便我们高效顺利地处理您的订单。

Kindly note that for Klarna orders, no order modifications is allowed (including product details, recipient’s name, shipping and billing information) after placed. However, you may be able to cancel your order and place a new one instead. To cancel your order, please email us within 12 hours.

If you have received an order confirmation email from us, your order was placed successfully! You can also log into your account to view your order history and search for your most recent order. If paying by Klarna or Afterpay, Klarna or Afterpay will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in to the Klarna or Afterpay’s sites.

Product

CaSeeker提供各类手机壳，兼具耐用性和实用性，同时又不失个性。

Our new Clear Case protects your tech while maintaining its good looks. The material technology is optimized to prevent yellowing and keep it fresh while its low-profile protection makes it fierce.

CaSeeker 的手机壳价格会根据款式和机型而有所不同。您可以点击您喜欢的设计，并在下拉菜单中选择您的手机型号，查看详情。

CaSeeker 的产品均为定制生产，并经过严格的手工检验，确保品质卓越，值得信赖。采用防震或防摔材料制成的手机壳通常都经过特定用途的测试认证。选择最适合您设备的手机壳取决于您的个人需求。

Phone cases do not necessarily cause overheating. There may be a trapping heat when putting on the phone case, but avoiding having too many applications opened on your device, overexposure to the sunlight and always keeping your device in a cool place can help reduce the risk of overheating.

Billing

我们接受 主流借记卡和信用卡（美国运通卡（美元）、万事达卡和维萨卡）、Apple Pay、PayPal、Klarna（仅限美国、英国、德国、奥地利、比利时、法国、爱尔兰、意大利、荷兰和西班牙）、Afterpay（仅限澳大利亚）、泰国网上银行（仅限泰国）、TrueMoney（仅限泰国）、PromptPay（仅限泰国）、LINE Pay（仅限台湾地区）、AFTEE（仅限台湾地区）、JCB（仅限日本）、PayPay（仅限日本）、货到付款（仅限台湾和日本）、GCash（仅限菲律宾）、ShopeePay（仅限马来西亚）、Touch’n Go（仅限马来西亚）和Dana（仅限印度尼西亚）。 台湾地区货到付款订单，您可以选择送货上门，并使用现金支付。  

Klarna is a payment method that allows you to shop now and pay later by splitting your purchase into 4 payments. For more information, please check out the details here. The issuer of your payment method may charge interest or fees under your agreement with them. If you have any questions about those charges contact your payment method provider.

Simply select Klarna as the payment method at the checkout page and fill in the billing details as instructed. It’s very important that correct details are provided, as otherwise, you will not receive the payment information and so be liable for late payment fees.

A Late Fee/ Returned Payment Fee may be charged if an automatic payment cannot be collected. Please reach out to customer support of Klarna or Afterpay for further details.

Unfortunately, we do not accept AMEX Gift Cards / Visa Gift cards / Mastercard Gift Cards.

Yes, JCB credit card can be used for online payment in Japan only.